What you can do to help:
Remember that doctors and nurses are going to be exceptionally busy during bad weather when more people are ill and have accidents - so please be patient if you have to wait!
Don't go to the Accident and Emergency at Northampton General Hospital - speak to us first for advice UNLESS you have a sudden collapse or emergency that requires a 999 ambulance.
We are available 24/7 on the normal surgery number. When the surgery itself is closed, this number transfers automatically to our colleagues working out-of -hours at Highfield on Cliftonville who will take your call. like we do, and phone you back to discuss the problem. They have access to your medical records on our computer so will know the background to your problems, any medication you are on, any allergies and so on. The Hospital do not have access to this information unless we refer you and send them a summary, so it is harder for them to deal with you unless it is an absolute emergency when we all need there expertise in emergency medicine and surgery.
Make sure that you have a flu immunisation if you are at risk. Anyone can pay for a flu jab at the pharmacy but the main at-risk groups are as follows:
- 65 years old or more
- have asthma, chronic bronchitis, diabetes, heart, liver or kidney disease
- have any serious disease that puts you at greater risk from infection such as HIV or lymphoma
- are prescribed steroids
- are prescribed high dose opiate pain killers or methadone